Shipping Policy

Free Shipping

We offer free shipping on all orders across Pakistan, with no minimum order value.

Cash on Delivery

Cash on Delivery (COD) is available nationwide. You pay the courier when your parcel arrives.

Order Processing

We usually dispatch orders within 1 working day. Please make sure your phone number and delivery address are correct, because the courier will use them to reach you.

Delivery Time

Delivery takes 3-5 working days. Delivery to remote areas, public holidays and sale periods may take a little longer.

Courier and Tracking

Your parcel is sent through a registered courier company. Once your order has shipped, you will receive an email with further information.

Wrong Address or Changes

If you entered a wrong address or phone number, contact us on WhatsApp as soon as possible so we can fix it before the parcel is delivered.

Damaged in Transit

Please inspect your parcel when it arrives. If an item is damaged or defective, report it within 48 hours of delivery as explained in our Refund Policy.

Contact Us

Call or WhatsApp: 0328-8198726
Email: thekilowattlab@gmail.com