Refund policy

Return and Refund Policy

Thank you for shopping at The Kilowatt Lab.

All Sales Are Final

Due to the nature of our products, all sales are final. We do not accept returns, exchanges, or issue refunds once an order has been placed and processed.

Damaged or Defective Items

Please inspect your order upon receipt. If your item arrives damaged, defective, or if you received the wrong item, please contact us immediately at the number 0328-8198726 within 48 hours of delivery so we can evaluate the issue and make it right.

Questions & Support

If you have any questions or concerns about your order, please reach out to our support team at 0328-8198726 before making a purchase.